Artificial intelligence (AI) is revolutionizing the real estate industry by helping property management teams and building owners reduce their workload and cut costs. Initially met with skepticism, AI is now being integrated into software platforms, transforming building operations.
In the past, AI in real estate focused on extracting information from documents like leases and financial statements. However, today, AI’s potential goes beyond that. It can shape property operations strategies, providing insights and automating tasks that were once unimaginable.
Managing property operations is complex, but AI platforms like Visitt are unifying various elements of building operations. These platforms utilize AI to analyze large amounts of data, recognize patterns, and make predictions that drive smarter decision-making. Instead of reacting to issues, property managers can now anticipate problems, reducing disruptions and improving operational efficiency.
Itay Oren, Co-founder and CEO of Visitt, recognized the need for a more effective property operations platform. By creating an AI-driven solution, Visitt unifies all aspects of property operations in one place, benefiting property managers, owners, and asset managers. Automation has significantly reduced manual processes, freeing up valuable time for higher-impact work.
One of AI’s major advantages in property management is its ability to identify recurring maintenance issues. By analyzing the history of maintenance requests, AI can detect potential future failures, allowing property managers to address them before they become costly emergencies.
AI also optimizes workflows across portfolios by comparing building performance and providing actionable recommendations. Previously, this level of analysis was challenging due to the vast amount of data involved. Now, AI can process information in real-time, helping property managers and owners make informed decisions.
AI has even advanced to understand human sentiment. In property management, AI can detect frustration or dissatisfaction in tenant communications, enabling property teams to proactively address concerns. By identifying negative experiences early, property managers can foster stronger relationships with tenants.
Introducing new technology into property management can be challenging, as property managers are often busy professionals. AI-driven platforms like Visitt are designed to be intuitive and customizable, removing barriers to adoption. These platforms actively push insights and flag potential problems, making them user-friendly.
Despite concerns about AI replacing human workers, AI enhances the capabilities of property teams rather than eliminating jobs. By handling administrative tasks, AI allows property managers and engineers to focus on improving tenant experiences and optimizing building performance.
While many property management software claim to use AI, not all solutions are created equal. Older systems lack the infrastructure needed to effectively automate complex workflows. Next-generation platforms like Visitt, designed natively with AI, empower property management teams to do more with less, ultimately making buildings more profitable and appealing to tenants.