Rentec Direct Receives Gold for Most Customer Friendly Company of the Year in Best in Biz Awards
Rentec Direct, a leading software provider in the property management industry, has been honored with the Gold award for Most Customer Friendly Company of the Year in the prestigious Best in Biz Awards. This recognition marks the seventh consecutive year that Rentec Direct has been acknowledged for its exceptional commitment to customer support and satisfaction.
With a user base of 400,000 active users, Rentec Direct’s advanced software platform offers personalized and reliable support to landlords and property managers, enabling them to effectively manage their rental properties. The judging panel for the 2024 Best in Biz Awards commended Rentec Direct’s unique customer support model, which prioritizes client satisfaction and retention. As a result, the company has seen a significant decrease in account cancellations among new users, with a reduction of 40%. Unlike its competitors, Rentec Direct provides complimentary onboarding services and customized support, including new user webinars, weekly live training sessions, and account setup assistance.
One Rentec Direct client praised the company’s outstanding customer service and technical support, stating that the support team has been instrumental in improving their daily workflow efficiency by offering expert guidance on the software’s technical aspects.
The Best in Biz Awards, established in 2011, is the only independent business awards program judged by editors and reporters from top-tier publications in North America. The 2024 judging panel consisted of representatives from renowned publications such as Barron’s, Computerworld, the Los Angeles Times, and Wired. Judges evaluated numerous competitive entries, recognizing companies that have made a meaningful impact on their clients, employees, and communities.
According to the Best in Biz Awards staff, the winners in each category are distinguished not only by their growth numbers or outside validation of their strength but also by the positive impact they have in the world. These companies bring benefits to their employees, clients, and the local and global communities they operate in.
For a complete list of winners across the 100 categories in the 2024 Best in Biz Awards, visit www.bestinbizawards.com/2024-winners.
About Rentec Direct:
Rentec Direct is a leading provider of property management software and tenant screening solutions for real estate professionals. Their comprehensive platform includes features such as online rent payments, a mobile app and tenant portal, vacancy listing syndication, and accounting tools. Founded in 2007, Rentec Direct is the third-largest software in its sector and consistently receives top ratings from investors, landlords, and property managers. The company has been recognized on the Inc. 5000 list of fastest-growing private companies for eight consecutive years and was named Real Estate Company of the Year in the 2024 American Business Awards. For more information, visit www.rentecdirect.com.
About Best in Biz Awards:
Since 2011, Best in Biz Awards has been the only independent business awards program judged by prominent reporters and editors from top-tier publications in North America and around the world. The awards program recognizes companies of all sizes, from blue-chip companies to innovative start-ups and local businesses. Best in Biz Awards honors are conferred in two separate programs: North America and International, and across 100 categories, including company, team, executive, product, and CSR, media, PR, and more. For more information, visit www.bestinbizawards.com.
1 Comment
Congratulations to Rentec Direct for winning the Best in Biz Awards! Your unparalleled customer service is truly deserving of this recognition. It’s great to see companies that prioritize their customers’ needs and go above and beyond to provide excellent service.
As a customer, I can attest to Rentec Direct’s commitment to excellence. The professionalism and responsiveness of their customer service team have made my experience with them seamless and stress-free. It’s refreshing to see a company that truly values its customers.
I’m always on the lookout for companies that prioritize customer service, so it’s great to hear about Rentec Direct’s success in this area. I’ll definitely keep them in mind for any future rental property management needs. Well done, Rentec Direct!
Customer service is such an important aspect of any business, so it’s impressive to hear that Rentec Direct has been recognized for their excellence in this area. It’s clear that they prioritize their customers and strive to provide the best possible experience. Kudos to Rentec Direct!
As a property owner, I can’t stress enough how crucial good customer service is when it comes to rental property management. It’s great to see rental software companies like Rentec Direct being recognized for their commitment to customer satisfaction. Keep up the good work!
Rentec Direct’s exceptional customer service is what sets them apart from the competition. As a renter, I appreciate feeling valued and heard by the company I’m dealing with. It’s wonderful to see that Rentec Direct has been recognized for their dedication to providing unparalleled customer service.
Question: How has Rentec Direct’s customer service made a positive impact on your rental property management experience?